I called the heating & AC service service company because there was a different noise coming from the heat pump. When I contacted the heating & AC service service, I told the man on the iPhone what was happening with the plan & he told myself and others that it sounded like an straight-forward & simple repair. I asked his to give myself and others an estimate over the iPhone & he said not more than $250… After the heating & AC service service serviceman was finished evaluating the system, he gave myself and others an estimate for $478. The service bill was double the amount of the estimate & I was truly confused. I asked the guy to explain to myself and others how it was going to cost so much money, because the man on the iPhone gave myself and others an estimate that was less than that. The service serviceman told myself and others that the man on the iPhone was not a serviceman & although he gave myself and others an estimate, there was certainly no way he could be accurate when he was guessing about the problem. The service serviceman gave to give myself and others a 10% discount, but that was going to be the lowest price he could offer for the necessary repairs on the Heat pump. I called a couple of other locales to see if anyone else was cheaper & I did not find a single heating & AC service service that was willing to fix the heat pump troubles for less than the cost of the bill minus 10%. I had to pay the fees for all of the furniture repairs.