The terrible HVAC tech damaged our system

I was not too glad when the HVAC professional left and our HVAC system was having all sorts of troubles. I mean, it seemed as if the HVAC system was working worse than before the HVAC pro worked on everything! She seemed to be tied up and was perspiring a lot. I ended up calling the HVAC corporation instantly and told them what was going on and how I believed the HVAC worker made things worse with our HVAC equipment. I was apologized to by the director of the HVAC shop and she said another professional would come out before the end of the evening to take care of everything. She said both of us wouldn’t be charged for emergency services even though it would be while I was in the after minutes, and well, I was appreciative of that. The new HVAC professional who came out seemed to think what she was doing and she told us exactly what she was doing and why. She even pointed out that the other girl did mess up and she apologized for her mistakes. She mentioned that the girl was dealing with a death in the family, however still said she had to work because she needed money to help cover funeral costs. It was a sad situation and no wonder she seemed as if she was preoccupied the entire time she was trying to work on our HVAC equipment. I was sad that I might have to go with a new HVAC corporation entirely, but I absolutely don’t blame the girl because she was dealing with a stressful situation, anyway, the corporation made things right and now our HVAC system is working fantastic again.