In winter, you are hit by either rain or a snowstorm so you have to consistently be prepared. To ferry our work component from one task place to the next on snow-covered roads, we have specialized trucks. During this winter, we have seen more rain than snow, plus when it rains traffic builds up so fast plus stays stuck for hours. This has been affecting our tasks so much plus creating irate customers. Imagine waking up to a chilly apartment then when you book an appointment to have the HVAC techs come to check on your heater, they take forever. So most customers are miserable at the cold plus also at the delay. All of us were called to attend to a disfigured boiler at the textile factory. The factory was about an hour away from the heating dealership offices. All of us were to run gas furnace service on the electric furnace. The factory worker had said that they’d been trying to reach the heating industry for days without any success. We’d estimated to be at the factory in one plus a half hours. Once we were 30 minutes into the journey, it started pouring plus the traffic built up fast. The workers at the factory kept calling plus we could hear how irate they were getting. When we got there, the workers were so aggravated that they were threatening to cancel the appointment. All of us managed to calm them down plus we started with the heating repair. All of us replaced the oil furnace filter to improve the air quality within the factory. The heat plus A/C products were fairly new since the oil furnace/heater replacement was done about numerous years ago. The HVAC repair plan included also checking the wireless temperature control, we also took care of on the radiant floors at the administration block.